Tip Provide the opportunity to swap shifts The following situation is also not uncommon Markus is invited to a parents evening but on that day of all days he is assigned to work the late shift. So he calls his manager and asks her to change shifts. She spends almost three hours trying to find another employee to swap places with Markus and telling everyone concerned about the change. Approval for an exchange in CakeHR Approval for an exchange in CakeHR source With good shift planning software in which employees can easily change and swap their shifts this situation would be easily avoidable.
Markus could offer the shift himself in the system for exchange so that other available employees can select it. The change takes place immediately and is visible to everyone involved. In an experiment at The Gap a smartphone app for shift swaps picked up about of requests posted - days in advance. of the part-time employees who Specific Database used the app said they offered or accepted shifts there. Overall of participating employees agreed that the app made it easier to customize shift schedules to suit their needs. Tip Review staffing needs and avoid cost overruns Lets go back to our example Markus is on call on Mondays and Wednesdays this month. He is expected to be immediately available when called and cannot schedule any private appointments on these days. However if he doesnt.
Get a call he doesnt get paid for the day either even though he kept his time free. Analytics dashboard in ShopKeep Analytics dashboard in ShopKeep source This unpredictability can be exhausting and stressful for employees especially if they are not paid for the standby time and do not know what hours of work and what earnings they can ultimately count on. Employers can better assess their staffing needs with tools like retail management software and point-of-sale software eliminating the need for on-call duty. The reporting capabilities available in such tools help analyze historical data to identify the days and hours when there is the most customer traffic.